WARN, FAIL or VIOLATION message on an Ignition Interlock Device

At Smart Start, a successful and seamless Interlock Device program is our number one goal for all our clients. We do understand, however, that a warn, fail or violation message on your Ignition Interlock Device could occur as a test result on your Device.

So, what do these types of results mean? Here’s a closer look at warn, fail or violation messages on your Ignition Interlock device.

WARN Message

A warn message on your Ignition Interlock Device means that alcohol is present in your breath sample, but is below your state’s fail level. The device will not stop your vehicle following a warn result. Be cautious, however. It is possible that you could fail subsequent tests if you decide to continue driving.

FAIL Message

A fail message on your Ignition Interlock Device means that alcohol is detected at or above your state’s specific fail level. It may not mean that you are at the violation level indicated in your state’s standards. For initial tests, you will not be able to start your vehicle. If you need assistance, our 24/7/365 Customer Care center is available, even during weekends and holidays, at (800) 831-3299.

VIOLATION Message

A violation message on your Ignition Interlock Device is a little different than a fail reading.

Violations could mean the Interlock Device detected alcohol at or above your state’s fail level, but there are other reasons as well. For example, if you missed any of your tests, or the Device detected tampering, circumventing, bypassing or disabling of the Device, this will be a violation result.

An example of a Violation Lockout screen reading on your Interlock. Some states may not list a countdown on your Interlock Device. This means you will need to visit a Smart Start service center.

Keep in mind that if the allowable number of warn, fail or violation messages in your state occurs, your Device will go into Lockout Mode. Some states require that the Lockout Mode occurs if you receive one violation. If you do go into Lockout Mode, visit our website to learn about Lockout Mode rules in your state, and how you can receive Ignition Interlock Lockout Instructions. You can also call our 24/7/365 Customer Care center at (800) 831-3299 for any help that you need.

Don’t forget, our website is a resource for you if you have any questions about your Ignition Interlock Device. You can read general Interlock FAQs or your state’s regulations on Interlocks.

Do you need to make an Interlock Device appointment? We can also provide you a quote. Call Smart Start today at (800) 831-3299 or fill out our quick and simple online form.